Hair Removal FAQ


GentleMax Pro Facts:

Are laser hair removal treatments painful?

Candela’s Laser Hair Removal treatments use a patented Dynamic Cooling Device™ (DCD™), which prepares the skin for treatment by spraying the upper layer with a cooling burst of cryogen in adjustable durations—milliseconds before the laser pulse. DCD helps ensure that the treatments are as comfortable as they are effective.

What are Candela’s Laser Hair Removal treatments like?

Laser energy is delivered through a small handpiece operated by your practitioner. The laser delivers an intense beam of light, which is absorbed by the skin and converted to heat. The heat is then absorbed by the cells being targeted, while the surrounding tissue remains unaffected. Your skin may be slightly red immediately following the procedure. This typically lasts from a few minutes to several hours after the procedure.

What should I expect before and after?

Patients should not wax, pluck, or remove hair with the root using any other hair removal method for at least 2 weeks prior to their first session and throughout their course of treatments. The hair follicle needs to be in place in order to be targeted by laser as laser devices target the pigment in the hair. The area to be treated should be shaved the day of your treatment so that the energy is targeted towards the hair follicle and not wasted it on the hair above the skin’s surface. Treating unshaved skin can result in burning of the skin by singed hairs. Treatments are relatively quick (i.e, underarms typically take ten seconds per arm). After the treatment, witch-hazel is applied to soothe the skin. Side effects are minimal. Most clients experience a slight warm sensation in the treated area, which subsides within a few hours. All hair should shed within 3 weeks following the treatment. Sometimes, shedding doesn’t start until about 10 days after the session. During the shedding phase, hair may look like it’s growing, however your body is just pushing  the hair from the follicle. Exfoliating in the shower with a loofa can help speed up the shedding process. Both one week before and after treatments, avoid sun exposure in the areas that are being treated. Using an SPF diligently before, during, and after is very important.

How long do Candela’s laser Hair Removal treatments take, and how many treatments will I require?

Treatment times may vary depending on your chosen body area. Hair growth is reduced after each treatment and the number of treatments required will be based on your hair color and type, body area and skin tone. The average number of treatments is 8, which is how many come per package.

Waxing FAQ:

How long, or short, should my hair be for waxing?

The hair should be at least 1/4-inch to 1/2-inch for best results. If you have coarse hair it should be closer to 1/2-inch for the first few waxes. Once the hair becomes finer it can be waxed at a shorter length. If your hair is longer, I recommend shaving the area and booking your waxing appointment for two to three weeks later.

It may take up to three waxing treatments to achieve smooth skin due to the fact that hair grows in stages and all of your hair is never at the same stage. It is very important to avoid shaving between waxing appointments, as this will interrupt the process and stimulate the hair growth again.

How often should I get my waxing treatment?

Every four weeks. Regular waxing is essential. The skin will be less sensitive if waxing is done every 4 weeks. Over time, with regular waxing, the hair follicle will have less and less of a grip on the hair to be pulled and the hairs will come out more easily.

Is there anything I should do before my waxing appointment?


    • Refrain from taking a shower or bath immediately before the treatment. Soaking the hair will soften it, allowing it to break more easily and making waxing less effective.

    • Make sure the hair is the appropriate length for waxing. See How long, or short, should my hair be for waxing?

    • Make sure that the area(s) to be waxed are clean.

    • There are certain medications and products that should not be taken or used if you plan to have a waxing treatment soon. Topical exfoliants used on the area to be waxed such as Retin-A, Renova, and hydroquinone, oral acne medications such as Accutane, blood-thinning medications, and topical/oral cortisone make the skin more sensitive and increase the likelihood of irritation or other complications. Please check with your doctor if you are unsure whether you should be waxed while on or using a medication.

How can I prevent ingrown hairs?

For the next 24-48 hours avoid on the waxed areas:

    • use of exfoliating products (Alpha-Hydroxy Acid (AHA) products, loofahs, scrubs, etc.)

    • direct sun exposure and tanning beds

    • creams with fragrance or ingredients that may irritate

    • deodorant: it results in irritation and clogging of open follicles

    • wearing tight clothing: results in irritation and inflammation

    • excessive heat, such as that from hot tubs and saunas. Warm showers are okay.

    • exercise, if it may cause chaffing or sweating

    • touching the freshly waxed area: this encourages irritation

After 24-48 hours, regular exfoliation with a shower gel and loofah or exfoliating glove will help keep skin soft and prevent ingrown hairs.

Can I shave between waxing appointments?

Please do not shave between waxing appointments! It disrupts the hair growth cycle resulting in more hair at your next appointment.

Will waxing make my hair grow back thicker/stronger/darker?

Absolutely not.
Waxing does not cause you to grow more hair follicles. In fact, if you become a regular waxer, you will notice that your hair will become quite sparse and not as coarse. When hair is shaved, it is cut off at the thick part of the hair, which is why you can feel stubble the next day. A properly waxed hair is removed from the root, and when the hair starts to grow back it is a new hair, very fine at the tip, so no stubble.